Ooredoo has been named the winner of the prestigious International Finance Magazine (IFM) Award for Most Customer Friendly Telecom Provider 2017. Presented at an exciting ceremony in Dubai, the IFM Award celebrates Ooredoo’s commitment to innovation in customer service and its inspiring dedication to building relationships with customers. The Company puts customer experience at the heart of everything it does, while continuing to provide quality products and services to meet the fast evolving digital needs of the Sultanate.
Contested by leading companies from across the globe, the IFM Most Customer Friendly Telecom Provider 2017 Award is a proud addition to Ooredoo’s growing portfolio of domestic, regional and international honours. Amongst the most recent to these illustrious accolades are: Best Digital Experience Award by Customer Experience Management in Telecoms Middle East and the CommsMEA Telecoms Technology Investment of the Year Award.
Established in 2013, the IFM Awards recognise individuals and organisations across a variety of industries that make a significant difference, and exhibit brilliance, in their field while maintaining the highest standards of innovation and performance. Nominees are evaluated according to a strict set of criteria and scrutinised by a distinguished panel of international expert judges.